Sistema web de reportes de novedades en aulas para el Área de mantenimiento de equipos.

Abstract

The Tena Higher Technological Institute (IIT) has deficiencies in the management of its technological infrastructure due to the manual control of equipment such as computers, projectors, printers, and air conditioners. This situation generates disorganization, lack of updated records, and difficulties in responding to incidents, which negatively impacts the development of academic and administrative activities. In response to this problem, a web-based system was designed to record incidents occurring in classrooms and efficiently manage them through the maintenance department. The methodology applied was cascading, involving requirements gathering, system development using good programming practices, functional testing, and automatic report generation. The system is designed to integrate different user roles and functionalities to allow for control of the technological inventory and request tracking. As a result, the system seeks to improve resource availability, optimize response times, and strengthen the quality of institutional service.