Desarrollo de una aplicación móvil para dispositivos Android para la gestión de pedidos en el restaurante de las cabañas Coto Cocha "Ecomandacocha".

Abstract

This study aimed to develop a mobile application designed to optimize order management at the Cabañas Coto Cocha restaurant, located in a rural area with limited connectivity. The research began by identifying operational problems stemming from the use of a manual system, such as lost information. order errors, long wait times, and communication deficiencies between servers and the kitchen. Data collection involved surveys of restaurant staff and a semi-structured interview, which allowed for the identification of the system's functional and non-functional requierements. Based on these results, the EcoMandaCocha mobile application was designed and developed using a local SQLite database and adopting the Model-View-Controller (MVC) architecture, as well as the Scrum agile methodology for planning and execution. The application, developed and validated in a local environment, allows for digital order taking, product management, payment recording, order generation, and cash register closing, operating locally without requiring a permanent internet connection. The results obtained during functional testing demonstrate an improvement in the organization of operational processes, a reduction in order-taking errors, and greater efficiency in customer service. It is concluded that EcoMandaCocha constitutes a viable technological solution for food establishments in rural areas, contributing to the modernization of operational management and strengthening the use of information techologies in the restaurant sector.