CASO DE ESTUDIO ANÁLISIS DEL CLIMA LABORAL EN LA EMPRESA “DISTRIBUCIONES DANIELITO” EN LA CIUDAD DE TENA, PROVINCIA NAPO.

Abstract

The analysis of the work environment at the company Distribuciones Danielito arose as a response to the perception of an unsatisfactory work environment by several employees. The main problem identified was the lack of effective internal communication, which generated demotivation and affected productivity. In addition, it would be monitored that certain aspects of leadership and interpersonal relationships between workers contributed to a climate. To address this situation, a quantitative methodology was used, applying structured surveys to a representative sample of employees from different areas of the company. The surveys include questions on key topics such as leadership, labor relations, working conditions, internal communication and general satisfaction. The data collected were analyzed using statistical tools, which allowed the identification of critical areas that required attention. As a result, several factors were identified that negatively impacted the work environment, especially in terms of communication and motivation. Based on the findings, concrete solutions were proposed, such as the implementation of training programs, periodic feedback meetings and strategies to improve internal communication between employees and leaders. These actions are aimed at generating a more positive work environment, which is expected to translate into greater productivity.