ELABORACIÓN DE UN MANUAL DE FUNCIONES PARA LA TIENDA DE CONFECCIÓN DE ROPA DEPORTIVA ‘ARCHIDONA SPORT’

Abstract

The report addresses the development of a job manual for the sportswear retailer "Archidona Sport," with the goal of optimizing staff management and improving manufacturing, design, sublimation, and embroidery processes. To this end, desk and field research was conducted, identifying critical workload areas through surveys and observation sheets. It was found that 70% of employees perform repetitive tasks, generating work overload and, consequently, inadequate time available. Workload distribution is also inadequate, impairing performance. This allowed for the proposal of strategies to reduce work overload. In addition, the specific responsibilities and tasks for each position were defined, ensuring a clear distribution of duties within the store. Finally, the manual was presented and shared with staff, ensuring effective implementation that contributes to better organization and job performance. It also contributes to reducing work overload, improves decision-making in human talent management, and facilitates the training of new employees. Ultimately, this manual is an essential resource for strengthening team performance and optimizing the store's production processes.